The Patient Rating Score is an average of all responses to physicians related questions on the nationally-recognized Press Ganey Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments also are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
*Dr. Norden is always very friendly, courteous, and explains things thoroughly. Always takes time to answer our questions.
I called weeks before making appt. because this was a very sensitive subject for my daughter and I wanted to speak to the Dr before we came in. I was told she would call me before the appt. That did not happen. The day of the appt. I called first thing in the morning and said that I needed to speak to the Dr BEFORE we came in. I was told they were too busy to call and was transferred to her nurses voice mail. I left a message and asked for Dr Norden to call me before appt. I was also confident if she did, that the appt. would go much quicker. Dr Norden did not call me. When we came in, we were made to wait a very long time to see the Dr and nothing was handled the way it should have been. It was agonizing for my daughter who did not want to be there to be made to wait for a long time and then be put in a room by herself while I talked to the Dr about what was going on.
*Dr. Norden is always friendly, positive and takes care to explain things in a parent friendly manner. She has amazing bedside manner and delivers care with a smile. We _____ her.
We love Dr. Norden. I always recommend this office to anyone who is seeking a pediatrician.
The care provider is what I imagine a good doctor should be.
We love Dr. Norden. She makes our kids feel comfortable and gives us all of the information we need.
dr Norden is very kind and patient
*Dr. Norden is awesome. Always smiling very thorough & makes my daughter feel comfortable.
Love *Dr. Norden - She's excellent & always patient & thorough.
She is always great!
Dr. Norden is amazing!! I trust her entirely with my son's care!
I never feel as though the doctor is in a rush, even when my appointment is squeezed into a busy day.
*Dr. Norden is always very professional, courteous, and friendly. She takes time to answer any questions we have.
Dr. Norden is wonderful. She patiently answered every question and we did not feel rushed. she gave thorough and scientific advice.
dr norden is friendly, patient and explains things thoroughly.
My kids adore *Dr. Norden.
I recommend College Park Peds. to everyone!
Dr. Norden is always so caring and so helpful.
felt rushed and not taken seriously. my daughter only got worse after we left.
Dr. Norden is just amazing! I was so impressed that she took the time to discuss health prevention methods with my four-year-old ! she discussed always brushing her teeth , wearing a helmet , always sitting in her car seat , and even addressed sensitive topics with conducting a female exam. She is clearly a mother herself because she treats her patients exactly as if they were her own child. we have recently moved but will continue to drive 40min for Dr Nordens competent and compassionate care!
Very satisfied with Dr. Norden - very pleasant, professional and knowledgeable.
We love *Dr. Norden and are so thankful for her care!
dr Norden is always patient, never rushes us and takes the time to answer any questions or explain things.