The Patient Rating Score is an average of all responses to physicians related questions on the nationally-recognized Press Ganey Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments also are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
During my visit with Dr. Ma I felt that she was in a rush to see me since she was already running 45 mins behind schedule. While she was in the room with me and I was asking her questions she was on her phone texting and not giving me her full attention. My Blood pressure is still not managed but yet she did not seem concerned and stated that my PCP was the one that needed to take care of it. In the end she was walking out of the exam room while I was still asking her questions. I honestly felt that my visit was not important and she wanted to be in and out with no questions and she was passing me off to another provider. I was very, very disappointed since she was referred to me with high expectations that she failed to meet. I will not be referring her to anyone in the future and will be looking for another Cardiologist in another office.
i always recommend Dr Ma to everyone. she in opinion, is the best!
I have always had a very good experience with Dr. Ma. Have recommended her to others.
really like Dr. Ma!
Dr Ma is amazing!
Dr. Ma is an excellent physician. She is warm and caring and discussions are thorough and well explained.
Dr. Ma is always very pleasant and clearly cares about you and your well being
Dr. Ma is wonderful, so glad we found her
Dr. Ma was professional, but caring and approachable. I very much appreciated her explanations. I never felt rushed.
Dr Ma is awesome
Dr Ma is a Physician who is briiiant, knowledgeable, and at the same time is the kindest and pleasant woman.
Dr. Ma is always a caring professional. She listens and always addresses any questions I have. I would highly recommend her to anyone.
Dr Ma always take time to answer my questions.
Always have a great experience with Dr. Ma
Love Dr. Ma..
9. Have all confidence very pleased.
I have recommended a friend to *Dr. Ma & she loves this practice.
Dr. Ma is brilliant, extremely professional and competent, as well as warm and caring. I trust her and I am extremely pleased with care.
Dr. Ma is the best!!
I LOVE Dr. Ma, she is the most empathetic doctor I have ever had. She is thorough, kind and I never feel rushed with her. I recommend her to other people all the time. She is absolutley awesome.
Dr. Ma and her assistant were absolutely amazing. Kind, courteous, empathetic, and thorough...I could go on. When I returned for my stress test Dr. Ma came and spoke to me even though I wasn't scheduled to see her. I am so thankful my heart is in her care!
Dr. Carol Ma, never rushes us. She takes her time and answers all our questions. We really love her.
Have recommended Dr. Ma to many patients and will continue to.
Dr Bernard was wonderful, checked in on me twice early in the morning! even Super Bowl Sunday!!
*Dr. Ma is professional, caring and provides appropriate information regarding my treatment plan.
Dr. Ma is excellent
This was just a yearly preventative check up...I have no heart problems and Dr. MA is an exceptional physician.
Dr Ma is wonderful. Takes time to explain everything.
My husband and I both go to Dr. Ma and she is always good about listening to us and working with us. I have recommended her to co-workers and friends.
Dr Carol Ma is a very caring person, she always takes her time to explain things to me. I enjoy our visits.
Dr Ma is a excellent care provider. Years ago she treat my daughter Julie and created a good impression on me @that time, so when the hospital on a unrelated visit diagnosed me with hight blood pressure I call Dr Ma office for a fallow up visit.
She spent time with me going over the results of the EKG's her office took which matched my general practitioner's EKG. She recommended additional tests to rule out causes for abnormalities. She did not dismiss results hard on my lack of other risk factors.
Kind, courteous, very nice great professional attitude.
I would recommend.
felt very rushed
*Dr. Ma is the best.
She is the best cardiologist in the area. Her expertise is outstanding. She is friendly, courteous and caring. I have highly recommended her to all our friends.
dr friendly, seemed ambient to my future care, would have preferred understanding what to expect with or without medicines prescribed. Dr. competent
ALL GOOD EXPERIENCES!
Another gem. Would not hesitate to recommend her to a friend. Patient, kind and knowledgeable as she was able to diagnose a benign problem I shared with her that I had for a long time with a name.
It was a pleasure to meet Dr. Ma. Very pleasant personality and showed care and concern when speaking with her.
Dr MA always shows compassion and empathy. She gives you undivided attention.
I never make recommendations to friends-different people react to caregivers in different ways
She was so good and attentive to me and my concerns that I have recommended her to several friends.
*Dr. Ma is very personable and takes time to listen.
I was pleasantly surprised at how gentle and caring Dr Nassif was today. I have complete confidence in him!
Dr. Carol Ma is very knowledgeable and competent!
I would never go to another cardiologist. I trust Dr. Ma. She is so pleasant to be around and a lovely, caring person. I don't think I could say enough good things about her !
*Dr. Ma is my mom's doctor and I liked her so much for my mom that I am using her for myself.
I found Dr. Ma to be refreshing and I feel she will provide outstanding medical care for me.
*Dr. Ma has wonderful bedside manners. Patient, seems very knowledgeable & did not seem in a hurry to move on to her next patient.
I always recommend Dr. Ma. She is engaged and very open, asking about family and sharing about hers, giving positive feedback on my efforts, and reassuring when it is needed.
Never hurried, rushed with Dr. Ma. She is always friendly, concerned about any issues and relates to her patients with genuine compassionate care
*Dr. Ma could not have been any better.