The Patient Rating Score is an average of all responses to physicians related questions on the nationally-recognized Press Ganey Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Comments also are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
this was my first visit with Dr. Charles and she is excellent! really appreciate the time she took with me to explain everything and make sure I knew our plan going forward. one of the best experiences I've ever had with a doctor.
The only reason I might not recommend Dr Charles to another person is I would not want her to get too busy.
Dr. Charles always take to me and go over all and any lab work to make sure I understand my numbers also she is the best.
Thank you, Dr Charles for making me one of your new patients! I look forward to a long Dr-patient relationship with you. You are a gem!
*Dr. Charles is awesome.
Dr. Charles is the best !!!
She answer all my questions and make me call about certain concerns.
staff is extremely friendly & coureous... Dr Charles & nursing staff are also very down to earth and easy to talk to...
She is awesome! I love her!!
Dr. Charles was fabulous. She asked questions, listened carefully, discussed options, and helped me lay out a clear plan for tackling my health issue.
Dr. Carmina Charles is a caring professional, has a good disposition and takes the time to ensure patient understands is part of the care plan.
Dr. Charles is a down to earth Provider and I wished I would have come to her long ago! she explains everything in laymen terms for my understanding. I have referred her to my many friends with diabetes and they switched to her as there doctor.....
I have already recommended Dr Charles to two of my friends. she is an outstanding provider!
Dr Charles is very detail and provide an opportunity to discuss your care.
Great Beside manner, Dr. Charles puts me at ease when discussing issues with my treatment or challenges with new routines.
I have recommended Dr Charles to many people in Lake county. I know 4 other people who feel she is well worth the drive.
Doctor was a very good listener and took my concerns seriously.
Dr. Charles was great! She explained everything, let me ask questions and was genuinely concerned about my issues. I have already recommended her to others. Looking forward to her being my doctor.
I really liked *Dr. Charles. She was friendly & understood my concerns. I look forward to seeing her again.
Dr Charles is an excellent physician, knowledgeable and compassionate with us patient.
Dr Charles is everything I look for in a Dr.
Dr. Charles is very thorough and clear in her instructions and information.
doctor charles is superlative, knowledgeable, excellent communicator; i feel completely at ease in her care and know i am getting the absolute best options for treating my issues
my care provider always help me to understand my options and concerns of what has been accomplished and what needs more work. she shows a lot of concern of my well being.
*Dr. Charles is an amazing physician. I cannot praise her enough. I have recommended her to my daughter.
This is the third time I have seen Dr. Charles and to now I feel she is an excellent Dr.
*Dr. Charles took time to figure out how to change my meds so that I could take them once a day as a busy mom, that was a huge help!
I have already referred a friend who is now a patient of Dr. Charles.
I cannot say enough good things about Carmina Charles. She is the first endocrine specialist that I have ever felt really comfortable with and I feel she has the best personal skills.
Dr. Charles is always professional. She listens to my concerns. We're able to discuss my treatment plans which allows me to have confidence she has my best interests at heart. She listens to and hears me.
Dr. Charles pays attention and always listens. she always includes me in decisions about care and meds.
Dr. Charles is one of the best doctors I have ever had in my entire life. She was very patient and caring. I have already recommended her to friends and family.
*Dr. Charles is very good.
Dr Charles was available to answer all my questions and concerns.
Dr Charles is awesome am blessed to have her as my Endocrinologist
my doctor appt was pleasant because all my questions were answered & I feel confident about my continued medical care!
Dr. Charles is amazing. She is very kind and takes her time with you. I would recommend her to everyone.
Dr Charles is an Excellent doctor, provides great care & concerns regarding my medical needs. She also very knowledgeable in her expertise. Thank you Doc.
I have the utmost respect & appreciation for *Dr. Charles. She is a stellar physician; skilled trustworthy, compassionate, and thorough.
Dr Charles explains everything simple.
Dr. Charles is awesome.
I love Dr. Charles! I always leave with ALL my questions answered :)
Dr. Charles always has time to answer my questions.
I absolutely LOVED Dr. Carmina. The time and care she gave me was incredible. She treated me with dignity. She listened. She advised. I never felt like a burden. Even the tests she ordered showed that she took my concerns seriously. I can't say enough good about her. She exceeded my expectations. I only wish I would have found her sooner.
I will be making my lab visits to this location again!
Dr Charles, Carmina is an excellent doctor ... She has a lot of knowledge and takes her time to address my concerns about my health ... EXCELLENT!!!
Dr Charles listens well to my concerns. She does referrals when necessary which resulted in the removal of a malignant thyroid. There are no silly questions with her. I am so thankful for Dr. Charles.
I love Dr. Charles. recently moved and will continue to drive 25 miles to keep her as my doctor.
Dr Charles is an excellent doctor. She listens answers all questions, concerned, patient to listen to what I have to say. She has helped me more than any Endocrinologist I have ever had. I hope she never leaves Florida Hospital. I have trust and confidence in her. She is knowledgeable of every problem I have. There no other doctor like her. I can't say enough good things about her care for patients.
Excellent practitioner for both listening and partnership with care plan based on patient's needs.
always as good communication with my Dr
Dr. Charles is excellent and I am very pleased with her care.
she is the best ever!
As soon as Dr. Charles began speaking, just her tone and genuine interest let me know I found a great provider
again .. an appointment with Dr Charles should be the model of every facility in America.
Dr.Charles listens and gives many options and explains pros and cons to each. She gives recommendations, but she does say ultimately it is my decision and she's behind me no matter what.
Dr. Smith was absolutely wonderful in completely reviewing my chart, discussing surgical options with me, and genuinely caring. I am so happy I chose Celebration for bariatric surgery.
i feel very comfortable talking to her
Dr. Charles is one of the most caring, easy to talk with of ALL my phycisians. She always makes time to hear my concerns & answer my questions.
Dr .Charles is great at asking questions and explaining the results of your tests to you .She is never in a hurry
I like *Dr. Charles. She works well with me.
Dr. Carmina Charles was very pleasant, professional and knowledgeable.
7. Very well versed; easy to understand!
8. Very patient doctor.